Wednesday, May 20, 2009

Classic chat

At work, we've got a webchat feature that allows customers to chat with sales reps about services and contracts.  Below is a classic example of a conversation with a  customer w/ obviously less than stellar credit, time stamps and all. 

20:22:16 AGThank you for contacting (omitted), how may I help you today?
20:27:12 Visitorhow much of a discount do i get working at target 

20:27:40 AGTarget members receive 20% off applicable monthly recurring charges.
20:28:18 Visitorwhat about the deposit 

20:28:32 AGThat depends on the outcome of your (omitted) credit check.
20:29:21 Visitorwell if it high or low do i get a discount on my deposit 

20:29:43 AGNo. The deposit is not discountable.
20:30:16 Visitor closed chat window



1 comment:

Dus said...

haha, YES! classic abt conversation ya got there.

My favorite is when McD's customers call in, and before anything else is even said, the question is raised... "Wha my deposit at??" haha, fuckers. you tell me when the McRib is a comin', and maybe I'll give you some insider info on your credit score. LOL.